Shipping Policy

Thank you for shopping with Joneshom. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

• United Kingdom: 3–6 business days

• Europe: 5–10 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on the destination and the selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Joneshom is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us as soon as possible at NeilJoneso@outlook.com. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Joneshom
Email: NeilJoneso@outlook.com

Business Address:
10 Haymarket
London SW1Y 4RP
United Kingdom